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Welcome back to Sherway Dentistry.

We're thrilled to share good news with you! We were given the go ahead by regulatory authorities allowing us to resume seeing patients at the office for all dental appointments. This includes fillings, crowns, hygiene, orthodontics, Invisalign, cosmetic procedures, dentures, etc.

We've made significant changes to how we manage patient flow and our office protocols for patient treatment - all with the sole purpose of ensuring you and your dental team remain safe by minimizing the risk of spreading the virus. These changes include physical barriers, allowing one person in the waiting room at a time, closed treatment rooms when required, air purifiers, enhanced PPE for patients and staff, and more.

There are new guidelines for patients as well. These include pre-screening before your appointment, hand hygiene, wearing a mask, and maintaining physical distancing. Details will be shared with you before your visit and also on our new COVID/Patient Safety page on our website.

We're excited about the changes to make your visit as safe and convenient as possible.

Our team is contacting all patients to reschedule missed appointments. If you need an appointment immediately, kindly contact the office at 416.639.2546, and we'll get you in as soon as possible. As you can imagine, we have a backlog of cancelled appointments from mid-March and your continued patience and understanding is truly appreciated as we get back and into a new routine at the clinic.


Thank-you for your patience, understanding, and words of support during the closure. We can't wait to see you again soon!

Sincerely,

Dr Tuli, Dr Pavelic, Dr Haroun, Cori, and the rest of the team at Sherway Dentistry

New Patients & Emergencies Welcome! 416.639.2546
sherway dentistry - Location 190 Sherway Dr., Suite 302 (third floor) | Etobicoke, ON M9C 5N2

Patient Safety and COVID-19 Office Protocols

The health and safety of our patients and staff have always been our top priority. Prior to the COVID-19 pandemic, we strictly followed Infection Control and Prevention (IPAC) requirements from regulatory agencies. Now that COVID-19 is part of our daily lives, we’ve implemented many additional safety measures to keep everyone as safe as possible.

When you see us at your next appointment, things might be slightly different.

PRIOR TO YOUR ARRIVAL

  • One day before your appointment, we’ll be asking you some screening questions. You’ll be asked those same questions again when you arrive for your appointment.
  • The screening is done through an online COVID-19 screening and a consent form that you’ll receive by email or text.

WHEN YOU ARRIVE:

  • We’re trying hard to limit the number of patients in the reception area at one time.
  • Please wait in your car or outside the office. Call or email us to let us know you’re here. We’ll let you know when it’s OK to come in. You won’t be allowed to stay in the waiting area. We’ve removed most of the chairs.
  • Wear a face mask, sanitize your hands, and complete COVID-19 screening when you enter.

IN THE OFFICE:

  • Wear your mask at all times and sanitize your hands. We have masks available if you forget, and lots of sanitizer around the office for patient use.
  • We have removed toys and magazines since its difficult to fully disinfect those items.
  • There are barriers and shields at the reception desk.
  • All treatment rooms have barrier doors installed to minimize airflow from the rooms to other areas of the office.
  • Every treatment room has a HEPA air-purifier that filters the air for viruses, bacteria and other contaminants
  • You’ll see our staff wearing more personal protective equipment (PPE) than before – such as face shields, gowns, and N95 masks when needed.
Rest assured, these procedures have all been designed to create the safest environment for you, as well as our other patients, and our team. Please contact us if there are any questions about our patient safety/COVID-19 protocols. Thank you once again for choosing sherway dentistry. We look forward to seeing you soon.
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